Privacy Policy

Last updated: July 11, 2026

This Privacy Policy explains how HelloCoin ("HelloCoin," "we," "our," or "us") handles information when you visit hellocoinapp.com, open a game, contact us, or otherwise use our website. It also describes the choices that may be available to you.

HelloCoin is a browser-gaming website. Some games, advertisements, analytics tools, videos, or other features may be provided by third parties. Those providers may process information under their own privacy policies.

Information You Choose to Provide

We receive information that you voluntarily send to us, such as:

• Your name, email address, and message when you contact support.
• Game submission details supplied by a developer or publisher.
• Information included in a copyright, trademark, privacy, or safety report.
• Business contact details shared during a partnership enquiry.
• Attachments such as screenshots or technical logs that you decide to send.

Please do not send passwords, full payment-card information, government identification, private keys, one-time codes, or other sensitive information unless a secure method has been agreed for a legitimate reason.

Information Collected Automatically

When you use the website, our servers and service providers may automatically receive technical and usage information, including:

• Internet Protocol address and approximate region derived from it.
• Browser type, operating system, device type, language, and screen information.
• Pages viewed, links selected, game pages opened, referral source, and timestamps.
• Cookie identifiers, consent choices, and advertising identifiers where applicable.
• Diagnostic information such as loading errors, crashes, security events, and performance measurements.

This information does not necessarily identify you by name, but it may be considered personal data under laws in some locations.

How We Use Information

We may use information to:

• Operate, secure, maintain, and troubleshoot the website.
• Respond to support messages, legal notices, and privacy requests.
• Understand which pages are useful and improve navigation and game discovery.
• Detect spam, fraud, malicious traffic, policy violations, and technical abuse.
• Review developer submissions and maintain records of publication permissions.
• Measure website and advertising performance.
• Comply with legal obligations and protect users, rights holders, HelloCoin, and the public.

Where applicable law requires a legal basis, processing may rely on consent, performance of a requested service, legitimate interests such as security and website improvement, or compliance with law.

Cookies and Similar Technologies

HelloCoin and its service providers may use cookies, local storage, pixels, tags, and similar technologies. These tools can support essential website functions, remember choices, measure traffic, prevent abuse, and deliver or measure advertising.

Third-party vendors, including Google, may use cookies to serve ads based on a visitor's prior visits to this website or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on visits to HelloCoin and/or other sites on the internet. Depending on your region and the available settings, you may be able to manage personalised advertising and consent choices.

More detail is provided in our Cookies Policy. Disabling some cookies may affect game delivery, preferences, analytics, or other site functions.

Advertising

HelloCoin may display advertising supplied by Google or other advertising partners. Advertising providers may receive or collect information from your browser or device to deliver ads, limit repetition, detect invalid activity, produce reports, and, where permitted, personalise content or advertising.

We do not control every advertisement selected by an external network. Clicking an advertisement may take you to a third-party website with separate terms and privacy practices.

Analytics and Performance Tools

We may use analytics and diagnostic services to understand aggregated traffic, page performance, browser compatibility, and errors. These providers may process technical identifiers and usage events on our behalf or as independent controllers, depending on the service and configuration.

Analytics results are used to improve the website, identify broken pages, and understand general usage patterns. We do not use analytics reports to promise that an individual visitor will receive a particular game, advertisement, or result.

Third-Party Games and Embedded Content

A game or embedded feature may connect directly to a developer, distributor, hosting provider, video platform, or content-delivery service. That third party may receive technical information needed to deliver the content. Some games may contain their own advertisements, external links, accounts, purchases, or data practices.

Review any notices shown inside a game before providing information. HelloCoin's Privacy Policy does not replace a third party's policy.

When Information May Be Shared

We may share information in limited circumstances:

• With hosting, security, analytics, support, advertising, and other vendors that help operate the site.
• With a developer or provider when needed to investigate a reported game problem.
• With professional advisers, insurers, auditors, or potential business successors under appropriate obligations.
• When required by law, legal process, or a valid government request.
• When reasonably necessary to investigate fraud, security threats, rights violations, or harm.
• With your direction or consent.

We do not publish the contents of private support messages as public testimonials without permission.

Data Retention

We retain information for as long as reasonably needed for the purpose for which it was collected. Retention periods can differ for server logs, consent records, support correspondence, developer permissions, legal notices, security records, and accounting documents.

Information may be retained longer when necessary to meet legal obligations, resolve disputes, enforce agreements, document intellectual-property permissions, or protect the security of the website.

Security

We use reasonable administrative and technical measures intended to protect information. However, no internet transmission, browser game, email system, or storage method can be guaranteed completely secure. You are responsible for using an updated browser, protecting your device, and avoiding suspicious links or requests for sensitive information.

International Processing

HelloCoin and its service providers may process information in countries other than the country where you live. Privacy protections and legal requirements can differ. Where required, appropriate safeguards may be used for cross-border processing.

Children's Privacy

HelloCoin is a general-audience gaming website and is not intended to collect sensitive personal information from children. Younger users should access the site with a parent or guardian where required. If you believe a child has provided personal information through our contact channels without appropriate permission, email us so we can review the situation.

Your Privacy Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. These rights are subject to legal limitations and verification. You may also be able to manage cookies through a consent interface, browser settings, or advertising controls offered by third parties.

To make a request, email help@hellocoinapp.com with the subject line Privacy Request. Describe the request and the relevant interaction with HelloCoin. We may ask for information reasonably necessary to confirm the request and prevent unauthorised access.

External Links

HelloCoin may link to websites that we do not operate. We are not responsible for their privacy practices. Review the privacy information of a third-party site before submitting personal information.

Changes to This Policy

We may update this Privacy Policy when our services, providers, technologies, or legal obligations change. The date at the top shows the latest revision. Material changes may also be highlighted through the website where appropriate.

Contact Us

For privacy questions or requests, contact help@hellocoinapp.com.